CraftSpace Privacy Statement

At CraftSpace, we are committed to protecting your privacy and ensuring that your personal information is handled responsibly. This privacy statement outlines how we collect, use, and safeguard your personal data in compliance with the General Data Protection Regulation (GDPR).

1. Collection of Personal Information

We collect personal information when you voluntarily provide it to us, such as when you get in touch with us, subscribe to our newsletter, or interact with our website. This information may include your name, email address, postal address and phone number.

2. Use of Personal Information

We use the personal information you provide for purposes such as, delivering products, providing customer support, sending newsletters and promotional materials (with your consent), and improving our services. We may also use your information to comply with legal obligations or enforce our terms and policies.

3. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this privacy statement, unless a longer retention period is required or permitted by law. We will securely delete or anonymize your data when it is no longer needed.

4. Data Sharing and Disclosure

We may share your personal information with trusted third parties who assist us in providing services, such as shipping partners, and IT service providers. These third parties are contractually obligated to use your information only as necessary to provide the services we request and to maintain the confidentiality and security of your data.

5. Your Rights

You have the right to access, correct, or delete your personal information. You may also object to the processing of your data or request that we restrict its use. Additionally, you have the right to data portability and to withdraw your consent for marketing communications at any time.

6. Security Measures

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is entirely secure, so we cannot guarantee absolute security.

7. Cookies and Tracking Technologies

Our website may use cookies and similar tracking technologies to enhance your browsing experience, analyze usage patterns, and deliver personalized content and advertisements. You can adjust your browser settings to refuse cookies or alert you when cookies are being sent, but some features of the website may not function properly without cookies.

8. Children's Privacy

Our services are not directed to individuals under the age of 16, and we do not knowingly collect personal information from children. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us so that we can delete it.

9. Changes to this Privacy Statement

We may update this privacy statement periodically to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the revised statement on our website or through other appropriate means.

10. Contact Us

If you have any questions, concerns, or requests regarding this privacy statement or our data practices, please contact us at Martijn@CraftSpace.nl.

Last updated: 24 / 04 / 2024

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